颁布单位：[University of the Free State] |  颁布时间：2015 |  实施时间：2015 |  学科分类：[["Central, Bank, of, Lesotho","Banks, and, banking, --, Lesotho","Banks, and, banking, --, Information, technology","Internet, banking, --, Lesotho","Dissertation, (MBA, (Business, Administration))--University, of, the, Free, State,, 2015"]]

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颁布单位：[University of the Free State] |  颁布时间：2015 |  实施时间：2015 |  学科分类：[["Dissertation, (MBA, (Business, Administration))--University, of, the, Free, State,, 2015","Banks, and, banking","ABSA, Bank","Quality, management","Banks, and, banking, --, Customer, services"]]

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颁布单位：[University of the Free State] |  颁布时间：2015 |  实施时间：2015 |  学科分类：[["Dissertation, (MBA, (Business, Administration))--University, of, the, Free, State,, 2015","Projectmanagement","Central, Bank, of, Lesotho","Banks, and, banking, --, Lesotho"]]

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颁布单位：[University of the Free State] |  颁布时间：2014 |  实施时间：2014 |  学科分类：[["Customer, relations, --, South, Africa, --, Management","Customer, services","Bank, management","Quality, assurance","Banks, and, banking, --, Quality, control, --, South, Africa","Dissertation, (MBA, (Business, Management))--University, of, the, Free, State,, 2014","Banks, and, banking, --, South, Africa"]]

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颁布单位：[University of the Free State] |  颁布时间：2014 |  实施时间：2014 |  学科分类：[["Customer, loyalty","Banks, and, banking, --, South, Africa, --, Management","Customer, services","Dissertation, (M.Com., (Business, Management))--University, of, the, Free, State,, 2014"]]

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颁布单位：[University of the Free State] |  颁布时间：2010 |  实施时间：2010 |  学科分类：[["Credit, finance","SMMEs","Fls","Banks","DFIs","Small, business, --, South, Africa, --, Free, State, --, Finanace","Financial, institutions, --, South, Africa, --, Free, State","Banks, and, banking, --, South, Africa, --, Free, State","Finance, companies, --, South, Africa, --, Free, State","Dissertation(M.Com., (Business, Management))--University, of, the, Free, State,, 2010"]]

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颁布单位：[University of the Free State] |  颁布时间：2003 |  实施时间：2003 |  学科分类：[["Commercial, banks","Loyalty, marketing","Loyalty","Professional, graduates","Relationship, marketing","Retention, marketing","Loyalty, models","Servqual, model","Service, quality","Marketing, strategies","Financial, institutions, --, Marketing","Banks, and, banking, --, Customer, Services","Relationship, marketing, --, South, Africa","College, graduates, --, South, Africa","Dissertation, (M.Econ., (Business, Management))--University, of, the, Free, State,, 2003"]]

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