Written for use by regulatory bodies and their technical support organizations, and those individuals supporting human performance activities and programmes, this publication addresses the definition and implementation of an oversight programme that adequately takes into account human and organizational factors (HOF) to oversee safety throughout the lifetime of nuclear installations. A key concept is that safety is the result of interaction between humans, technology and the organization. Based on the outcome of several international meetings, this publication presents the main elements to be used to enhance regulatory oversight capabilities and describes the essential concepts and terms used in the area of HOF. It is intended to help in the development of regulations and guides related to HOF, stressing the key role of the licensee's management system in establishing and maintaining conditions to support people at work. The TECDOC describes ways to verify compliance with regulatory requirements related to HOF, as well as ways to better understand HOF trends and conclusions, using an integrated safety assessment approach.
