Issues of eLogistics applications for varying stakeholders: findings from an online survey

[摘要] PurposeThe current paper aims to: a) propose and verify definition of eLogistics: ‘a set of activities based on using ICT systems and tools, as well as the Internet, as the main communication medium in order to maintain logistics processes’ and explore its acceptance; b) provide a synthesis of trend and possibilities of eLogistics systems and c) obtain a comprehensive picture of available eLogistics applications, sources, functionality and use by different type of companies.MethodA qualitative research approach was adopted applying the Bristol Online Survey (BOS) tool. A brief literature review (of limited online sources and books) resulted in the online survey questionnaire. The survey questions had the options of: agree or disagree; or yes or no on a particular statement or issue. Also to solicit the opinion of the survey participants, a free text area/box was provided against an issue or statement.ResultThe study suggests that open source, open standards and standardised system interfaces will support increased supply chain efficiency through integration and access to SMEs as well as larger players.ConclusionThe development and running of an eLogistics platform is costly for SMEs. The authors recommend that such platform be developed through funding by national governments and/or the European Commission. The running and maintenance of such platform can be done by an association relevant to SMEs or a third party with a small contribution (or fee) by the participating SMEs.

[发布日期] 2013-02-24

[关键词] eLogistics system;SMEs;Open standard;Open source;Platform