A Blockchain-based Approach to Support an ISO 9001:2015 Quality Management System

[摘要] Quality is an essential element for any company that wants to be recognized successfully. Thecompanies take part in a certification process under a quality standard, such as ISO 9001 for variedreasons. Some of them are to improve the performance of its operation, differentiate itself from itscompetitors, achieve a better position in the market, and export quickly. Getting and maintainingsuch certification can put high pressure on the company. Even, become a source of corruption riskin emerging markets, where companies may be tempted to perform unethical practices. Such as falsifying or adulterating documents to maintain their certifications and the benefits derived from it.Thus, it becomes necessary to reinforce with technology the quality management system audit process to minimize corruption risk. Given this, here is the proposed software architecture for a qualitymanagement system supported by Blockchain technology. This architecture helps to guarantee theintegrity and immutability of the information, exposing any fraud attempt and even facilitates theaudit process’s automation.

[学科分类] 环境工程

[关键词] Software architecture;Blockchain;ISO 9001-2015;Quality Management System