‘I want a doctor who looks like me’: The dilemma of race-based requests

[摘要] Patient experience has found its way to the top of the list of priorities for healthcare organizations, which are now obliged to gather and interpret patient feedback in a way that optimizes medical care. Requests for providers based on race and ethnicity create an uncomfortable, delicate situation that hard-line policies fail to adequately address. Ideally, the race of a provider shouldn’t matter in providing the best care to patients. But what if it does.

[学科分类] 卫生学