Patient–clinician communication research for 21st century health care

[摘要] INTRODUCTION The pandemic has accelerated the shift to the unchartered waters of virtual healthcare delivery. Unprecedented numbers of consultations are now held remotely, introducing a range of novel challenges and uncertainties. One major area of concern relates to potential impacts on patient–clinician communication. Research on this has been limited so far, but early studies have indicated that there are critical differences between how patients and clinicians interact over telephone or video compared to face to face. These include patients raising fewer issues, clinicians seeking less information, and less psycho–social talk.

[学科分类] 卫生学