Enhancing the healthcare quality improvement storyboard using photovoice

[摘要] Visual photographic approaches have steadilygained momentum in health services researchin the last 20 years; however, its use in qualityimprovement (QI) is sparse.1 Currently,the traditional A3 QI story board is an integral component for sharing health serviceimprovement efforts. Named after the A3international paper size of approximately 11″× 17″, this one page/poster provides a visuallyconcise synopsis of the problem, the rootcauses identified, the resolution and metricsthat indicate resolution effect.2 The benefitof the A3 QI storyboard approach is in thethinking and behaviours it stimulates alongwith facilitating dialogue.3 Photovoice is avisual participatory method in which photographic images are taken to strengthen andsupplement the more robust metrics involvedin QI.

[学科分类] 药学

[关键词] quality improvement;healthcare quality improvement;patient education