Understanding Who Uses Whole Health Services: A Program Evaluation

[摘要] Background: The Veterans Health Administration is rolling out a Whole Health system of care as part of an enhanced focus onproactive, person-centered healthcare.Objective: Our program evaluation seeks to characterize what Veterans use Whole Health services, for what diagnoses theyare seeking Whole Health services, and to examine “high utilizers” of Whole Health services.Methods: Data were collected on 174 Veterans using Whole Health services from December 2018 through March 2020 andconsisted of chart review and self-report data.Results: Women were more likely than men Veterans to use individual only Whole Health services. High utilizers (the top 30%of the sample in Whole Health services used) were more likely to attend groups than the remainder of the sample.Conclusion: Future work should examine the community-building aspects of Whole Health and ways to create groupprogramming tailored to women Veterans.

[学科分类] 林业科学

[关键词] veterans;whole health;program evaluation