Towards Automated SLA Management for Web Services
[摘要] In order to automate SLA management it is essential to specify SLAs in precise and unambiguous manner as well as keep the specification flexible. While precision will help automate the process of monitoring and metric collection, flexibility will enable extending it to unforeseen service level agreement specifications. 31 Pages
[发布日期] [发布机构] HP Development Company
[效力级别] [学科分类] 计算机科学（综合）
[关键词] web services;service level agreements;SLA management;automation [时效性]
