Decree No. 631 of the Cabinet of Ministers validating the Instruction on submittal and examination of consumer claims.

[摘要] This Decree establishes the modalities of submittal and examination of consumer claims related to nonconformity and noncompliance of commodities or services to contractual terms and conditions and also expertise of produce and services. Consumer claims shall be submitted at the address of purchase of commodities or services. At the moment of purchase the consumer shall be informed of the right to submit claim. Submitted claim must be examined within 10 working days and a written response shall b

[发布日期] 2006-01-01

[学科分类] 食品科学和技术

[关键词] Consumer protection;Access-to-information