Barriers affecting successful technology enablement of supply chain: An Indian perspective

[摘要] In order to compete, organizations need to focus on improving supply chain and technology acts as a major enabler. Technology enablement of supply chain has not always been successful and has been examined by many researchers. The purpose of this paper is to do a systematic literature review of technology enabled supply chain from a strategic viewpoint. The literature is examined from two perspectives. Firstly, it studies the growing interest in technology-enabled supply chain in India. Secondly, it studies barriers affecting technology enablement of supply chain. The literature review identifies that technology enabled supply chain helps in improving performance via effective decision making, monitoring entire supply chain, faster reaction to customer service problems, etc. The research has emphasized the importance of 12 barriers affecting technology enablement. This research will help as a guide for practitioners in order to successfully implement technology and fills the gap in existing literature by highlighting and consolidating the significant research work done in past.

[发布机构] Aligarh Muslim University, Aligarh; Uttar Pradesh; 202002, India^1;Jamia Millia Islamia, New Delhi; 110025, India^2

[效力级别] 机械制造

[关键词] Customer services;Faster reactions;Improving performance;Literature reviews;Systematic literature review