Knowledge management system for risk mitigation in supply chain uncertainty: case from automotive battery supply chain

[摘要] Automotive battery supply chain include battery manufacturer, sulphuric acid suppliers, polypropylene suppliers, lead suppliers, transportation service providers, warehouses, retailers and even customers. Due to the increasingly dynamic condition of the environment, supply chain actors were required to improve their ability to overcome various uncertainty issues in the environment. This paper aims to describe the process of designing a knowledge management system for risk mitigation in supply chain uncertainty. The design methodology began with the identification of the knowledge needed to solve the problems associated with uncertainty and analysis of system requirements. The design of the knowledge management system was described in the form of a data flow diagram. The results of the study indicated that key knowledge area that needs to be managed were the knowledge to maintain the stability of process in sulphuric acid process and knowledge to overcome the wastes in battery manufacturing process. The system was expected to be a media acquisition, dissemination and storage of knowledge associated with the uncertainty in the battery supply chain and increase the supply chain performance.

[发布机构] Industrial Engineering Department, Faculty of Industrial Technology, Universitas Trisakti, Jakarta, Indonesia^1;Information System Department, Faculty of Industrial Technology, Universitas Trisakti, Jakarta, Indonesia^2

[效力级别] 经济学

[关键词] Automotive battery;Battery manufacturing;Knowledge management system;Risk mitigation;Supply chain performance;Supply chain uncertainties;Transportation services;uncertainty