Organizational Behavior Modification: A Model for Public Sector Administrators

[摘要] This paper reviews the historical development of management theory as it relates to organizational behavior modification (OBM) theory. The relevant empirical literature that relates to OBM is reviewed. The literature review is divided into two categories: (a) business and industry and (b) human service/public sector. Finally, a model of OBM is presented that is tailored toward the needs of the public sector administrator. This model details each element that is necessary to design and implement an OBM intervention strategy to change organizational behavior. Emphasis is placed upon positive consequences. Additionally, the undesirable side effects of negative controls are reviewed.

[发布机构] University of Michigan

[效力级别] public sector

[关键词] organizational behavior modification theory;public sector;Public Administration