Impediments to Inter-Firm Transfer of Best Practice in an Enterprise Systems Context

[摘要] A survey of major issues with Enterprise Systems was administered within the State Government of Queensland, Australia and a subset of these issues mapped against Szulanski’s model of inter-firm best practice transfer stickiness (Szulanski, G. 1996. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17(Special Issue), 27-43). The paper discusses impediments to knowledge transfer within this context, presents findings from the a posteriori application of Szulanski’s model to the survey responses, and suggests future research directions.

[学科分类] 计算机科学（综合）

[关键词] Knowledge Management;interorganisational;Australia;enterprise systems