Die invloed van bestuurspanne se bestuursaksies op die werksbevrediging van opvoeders in junior sekondêre skole in die Oos-Kaap Provinsie

[摘要] English: Satisfaction leads to the fulfilment of desires �?and contentment. In a work situation itmeans that workers' yearning that their desires will be fulfilled �?be satisfied. Torealise this, an individual needs to experience job satisfaction.According to research there is a complex relationship between leadership and jobsatisfaction. The purpose of this study is to determine the influence of managementactions of school management teams on the job satisfaction of educators. To be ableto achieve this goal, seven hypotheses are tested by means of quasi-experimentalresearch.Chapter two entails a literature study of the concept job satisfaction. Themanagement implications of the 20 indicators as they appear on the MinnesotaSatisfaction Questionnaire and their influence on job satisfaction are discussed. Inchapter three the consequences of job satisfaction and job dissatisfaction as well asthe correlation between the level of job satisfaction and variables in an organisationare investigated. A literature study on nine aspects that are influenced by jobsatisfaction and job dissatisfaction was undertaken.Chapter four concentrates on the design and progress of the experimental research.Due to the unique nature of this research (the first time such research has beenconducted in South Africa), the normal control group quasi-experimental researchdesign (pretest �?intervention �?post-test) had to be adapted to indicate that animprovement in the management skills of management teams of schools can bringabout a change in the level of job satisfaction of educators. Due to the fact that this isexploratory research, special attention was paid to the validity of the investigation,reliability of the research results and also, internal and external factors that couldinfluence the results.Chapter five deals with the progress of the experimental research. During the pretestthe levels of job satisfaction of both the experimental and control groups weremeasured, using the Minnesota Satisfaction Questionnaire, a standardisedinstrument used to measure the levels of job satisfaction of educators. As thisresearch has - as its primary goal �?to ascertain to what extent the management actions of school management teams has on the level of job satisfaction ofeducators, the respondents had to complete a questionnaire in order to ascertain thetraining needs and highlight the shortcomings of school management teams of theexperimental group. This information led to the development of a training course thatwas then presented, as part of the intervention programme, to the managementteams. After the course the researcher led the management teams �?during a periodof nine months �?through the practical implementation of the aspects that werepresented during the training. In order to ascertain whether the intervention had thedesired effect on the levels of job satisfaction of the educators a second round oftesting with the Minnesota Satisfaction Questionnaire, which involved both groups,was done.In chapter six the results of the research that test the seven hypotheses are analysedand interpreted. With regard to the experimental and the six subgroups, the overallaverages of the levels of job satisfaction of the respondents after the intervention hadimproved. This improvement was found to be statistically significant. In contrast tothe aforementioned, the levels of job satisfaction of the total control group frompretest to post test were found to have declined significantly.The final chapter is a summation of all that was presented in the preceding chapters.Findings encapsulating the three problem areas namely, what is job satisfaction andthe management implications thereof, the impact of job satisfaction anddissatisfaction of educators on the school as an organisation, and also, whatinfluence the management actions of school management teams have on the level ofjob satisfaction of educators are presented. Finally, using the research as basis,certain recommendations are made.

[发布机构] University of the Free State