Die houding teenoor die rekenaar as veranderingskomponent binne die Suid-Afrikaanse Polisie

[摘要] The South African Police, as an organization that renders a service to the public,started to use computers on an ever increasing scale in the combat and preventionof crime. This has had far-reaching consequences on the traditional manner ofpolicing. The implementation of computers holds more than just financial andstructural changes. The extensiveness and complexity of this change onlybecomes apparent when human aspects are taken into consideration. The successof the whole process depends primarily on the perception and attitude of thoseconfronted by this new technology, irrespective of how advanced the computersystems and software are.The aim of this study is to scientifically analyze attitudes towards computers in theSouth African Police. A provisional questionnaire was constructed in this regard.It was evaluated by a group of adjudicators and subdued to a pilot study. Afterensuring that the final questionnaire satisfied the conditions of validity andreliability, it was sent out to 2 500 members of the Service chosen from a randomsample. Responses were received from 978 members. The results were analyzedusing descriptive statistics and analysis of variance. These results showed asignificant difference in the attitude towards computers between: �?members staying in towns and cities; �?white members on the one hand and black, coloured and Asian members on the other hand; �?non-commissioned officers and junior officers; �?male and female members; �?Afrikaans and English speaking members; and �?members with and members without computer experience.

[发布机构] North-West University