Riglyne vir die effektiewe bestuur van skool maatskaplike werk in die Wes-Kaapprovinsie

[摘要] ENGLISH ABSTRACT:School social work has been part of the services rendered toschools in the Western Cape province for the past 13 years. Thisservice, however, was not equally available to all schools andlearners. In addition to this, services are being rendered byfour different systems in a diverse way. The aim of this studyis to develop guidelines for the effective management of schoolsocial work services in the Western Cape province. Theunderlying goal to this study is to explore in which systemschool social work should be structured as part of an EducationSupport Service.A literature study and its practical application lead to theconclusion that school social work is a specialist field. Thefact that school social work and education share common goals,serves to confirm the structuring of school social work withinthe education system.From a description of the existing state of school social workin the Western Cape province, it becomes evident that the diversenature of the service is the result of the differences in itsmanagement. The unification of the different school social worksystems therefore seems to be a priority in the creation of aservice which can be accountable in every way.On the grounds of the established fact that school social workshould be structured as a unit within the Western Cape EducationDepartment, the compatability of the management administrations of social work and education was investigated. It was concludedthat both these services could be grouped under the concepthuman service organization and thus share a common managementadministration.From the caracteristics of a human service organization'sstructural framework, an empirical investigation was conductedas to the way school social work is being managed as a unitwithin the Western Cape Education Department. According to thedescription of the style of management, interpretations were madeon the basis of applications from existing literature.By means of this descriptive and applied research methods, theconclusion was reached that the characteristics of the managementof a human service organization are not adhered to with regardto school social work services within the Directorate: Para-Edicational Service. It was also found that the management ofschool social work is ineffective. On the basis of theseconclusions, recommendations were made regarding the structuringof school social work within the Western Cape province, as wellas on a national level. The way in which such structuring shouldbe implemented is formulated in the recommendation regardingguidelines which were developed for the effective management ofschool social work in the Western Cape Province.

[发布机构] Stellenbosch University