How changing organisational culture could support the retention of designated groups in the South African public sector : a systematic review

[摘要] ENGLISH SUMMARY : Organisational culture has a strong effect on the retention of employees. It is therefore important for organisations to determine the aspects of this culture that influence employee retention and turnover so that these can be positively managed. The purpose of this study was to examine how organisational culture can influence the retention and turnover of designated groups in the South African public. This was done through the establishment of an empirical base of literature that reports on the influence of organisational culture on the retention of designated groups. A systematic review methodology was chosen to determine suitable studies for selection. A thematic analysis was identified as the appropriate method to analyse the findings of the included studies. The study conducted a systematic review of nine empirical studies conducted between 2005 and 2015. The studies examined relations between organisational culture and employee retention and turnover, both in general and within the designated groups. The selected studies spanned organisations across industries, worldwide. The thematic analysis revealed themes in five organisational cultures relating to employee retention and, in particular, the retention of designated groups. Attitudes towards change, inclusion, recognition and appreciation, as well as growth opportunities and human relations were found to strongly influence the retention and turnover of designated groups in a number of organisations. The manner in which these themes were managed and communicated to organisations determined whether designated groups were retained or lost.The findings of this study may be useful to managers in the South African public service for mitigating employee turnover, especially those categorised under designated groups.

[发布机构] Stellenbosch University