Die impak van die 1994-1997 personeeloorplasingsproses op plaaslike owerhede : 'n gevallestudie

[摘要] ENGLISH ABSTRACT:During 1994 to 1997, local authorities in the Cape Metropolitan area underwent atransformation process aimed at, amongst other things, improving service delivery to allinhabitants. The transformation process dealt with, inter alia, the physical transferring ofpersonnel from the former Cape Metropolitan Council to the former Tygerberg Municipality.This historic study identifies several theoretical aspects of organisational change and thepersonnel transferring processes that public managers should take cognisance of should theywish to successfully complete similar changes and personnel transferring processes in thefuture. This study analyses the transferring process as followed by the Cape MetropolitanCouncil and the Tygerberg Municipality in a systematic manner, and tests the perceptions ofthe transferred personnel and the receivers of the new personnel by means of thequestionnaire method. Following this, normative suggestions are made for future personneltransferring processes at local authorities.An important fmding of this study revealed that respondents were of the opinion thatalthough the physical transferring process were successfully executed and completed(measured against the relevant legislation), the transferring process was less successful whenmeasured against the human (especially psychological) factors involved in the transferringprocess.

[发布机构] Stellenbosch University