The structural and systemic changes necessary to make the North West provincial administration more effective and efficient

[摘要] ENGLISH ABSTRACT:The introduction of provinces in South Africa since 1994 has not only provided for a new level ofdecision making but also a change dynamic generated by the integration of different governmentadministrations of the second tier of Government. The original integration problems of thedifferent administrations also extended the inquiry to the importance of greater efficiency andeffectiveness of the Provincial level of Government.Since the commencement of provinces many questions have been raised such as; why areprovinces unable to provide the requisite services expected of them; why are provinces unable tosucceed in implementation of their aims and objectives; should provinces empower rather thanserve communities; should the public service be driven by mission statements and success!performance criteria rather than bureaucratic rules; should the provincial government beanticipatory i.e. strategically focused, rather than reactive and crisis management driven. Areprovincial governments necessary or can the services be provided more cost effectively byprivatisation.All the above questions raises the central inquiry of what structural and systemic changes arenecessary to make the provincial administration more effective and efficient in delivery of servicesand what qualities of leadership will be necessary to enable this to happen.The study covers six chapters. In chapter one the theoretical basis is discussed in the provincialcontext. Chapter two is an Opportunity! Obstruction analysis of the North West Provinces andreaches the conclusion that transformation will not occur automatically and both structural andsystematic changes will be required. Chapter four looks at the corporate rules of the ProvincialAdministration and by white papers, green papers, policy papers and regulations.Chapter five looks at the way forward. The overwhelming conclusions reached by the study isthat:• Transformation would require both structural as well as systemic changes.• Leadership would need to be much more focused to succeed with transformation.• Efficiency would require a complete mindset change by civil servants. Effectiveness would require much greater co-ordination between budgeting and planninginterfaced at the centre.Chapter six concludes the study by answering the hypothesis and the questions raised in theintroductory chapter.

[发布机构] Stellenbosch University