The objective ofthis study was to implement an indicator system that allows an overview of theperformance at all levels of the company and to evaluate its overall performanceusing a consolidate general indicator. In the company studied, three businesssectors were identified (crops, beef cattle production and viticulture) in additionto management sector, to which strategic objectives were determined. After that,it was mapped the macroprocesses that compose each business activity, a totalof 14, and the critical indicators of performance to achieve the objectives,making up 50 indicators whose objectives were definied by the management team.It is possible to build consolidated indicators using the Analytic HierarchyProcess method, which allows weighing the relative importance of the indicatorsat each hierarchical level, that is, macroprocesses, activities and overallcompany performance for the achievement of the established goals.
