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[摘要] ENGLISH ABSTRACT: This study aims at exploring speech acts. Actions via utterances are generally calledspeech acts. They are commonly given specific labels such as apology, compliment,-request, promise or warning etc. The usefulness of speech acts illustrates kinds of thingswe can do with words and identifying some of the conventional utterance forms we use toperform specific actions.This study examines speech act of complaints in a domestic context. According toTrosborg (1995) there are two different types of complaints. The direct complaint is whencomplainer diretly accuse the complainee of having committed the offence. The indirectcomplaint is when the complainer ask the hearer a question about the situation that she/heis in someway connected with the offence.This study illustrates how Xhosa people complain in a domestic context. Quationaireswere distributed to the people of Kayamandi Township in Stellenbosch, Emgwali Locationin Stutterheim and Kwalini Location in King William's Town. The focus was on Mothers andFathers, Daughters and Sons, Brothers and Sisters. The family members complain to eachother on different levels and according to their status.Trosborg (1995) has identified eight complaint strategies. The hint, annoyance, illconsequences, direct accusation, indirect accusation, modified blame, explicitcondemnation of the accused's action and explicit condemnation of the accused as aperson. The mother complains to the daughter more than when she is complaining to theson and the father. The father complains to the son more than when he complains to thedaughter. The son and the daughter complain almost equaly to their parents. The daughtercomplains equaly as her sister. These members have some ways of responding to thecomplaints.Boxer (1991) has identified six types of responses to the indirect complaints. The question,the joke, contradiction, commisseration, lecture and advice. The father has used morestrategies when responding to the mother. The mother has responded to the daughtermore than when responding to the father and the son. the son and the daughter hasresponded almost equaly to their parents. The brother and the sister responded equaly totheir parents. The examination of speech acts will help us understand how actions are carried out andinterpreted wthin speech events and how more get communicated than is said. It has beenestablished that speech acts of complaint in Xhosa playa crucial sociocultural role in ourcommunities. This is being proved by the manner in which females and male have usedthe strategies in this data.
[发布日期]  [发布机构] Stellenbosch University
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