Die effek van multikulturele kommunikasie tydens publieke deelname

[摘要] ENGLISH ABSTRACT:South Africa has a long history of social and physical segregation, which is also reflected inissues pertaining to the discipline of planning. In the past Apartheid policy and laws could beblamed for this, but today difficulties in uniting the different cultures and in addressingeveryone's needs still exist. To date, the planning discipline has adopted a Western Europeantop down approach, largely ignoring the fact that the country comprises a number of differentcultures with different needs. In terms of a wide range of legislation, notably the Constitutionof 1996, South Africans are bound to address and accommodate this diversity.Public participation is seen as a way to address these problems, as a result of which a numberof different laws and regulations pertaining to procedures broaden the extent of publicparticipation. Despite this, there is little visible evidence that the diversity of participants hasany real influence on planning processes or their end results. Public workshops and seminarsare frequently criticised because they are time-consuming and because participants havedifferent agendas. Although a good deal of research has been done on the streamlining ofprocedures, not much attention has been given to the communication process and the natureof constructive dialogue. It follows that a significant part of confusion could be attributed to alack of mutual understanding during the communication process and to faulty decoding orinterpretation of message content.In this study project research was undertaken on the different aspects of communication andthe effect of it on interpretation. It was found in a case study of the Stellenbosch IntegratedDevelopment Program (IDP), that disruption often occurred due to differences inmulticultural communication. Solutions, as presented by the participants and other writers, areoffered and discussed.

[发布机构] Stellenbosch University