The speech act of apology in Xitsonga : educational contexts

[摘要] The study explores how Grade 10 learners use the speech act of apology in aneducational environment. Apologies are viewed in this study as a kind of remedialwork; action taken to change what may be regarded as an offensive act into anacceptable one. Eight different strategies for complaining and twenty-one forapologising are presented with examples to illustrate each. Data was gathered usingquestionnaires in order to gain insight in the total number of complaint and apologystrategies used. Analysis of the answered questionnaires showed that while thereare strategies which are commonly used by both male and female learners, somestrategies are used mostly by male learners and some mostly by female learners.

[发布机构] Stellenbosch University