n Ondersoek na die bronne van werksatisfaksie en werkstres onder middelvlakbestuurders in die Wes-Kaap

[摘要] ENGLISH ABSTRACT:Owing to the dramatic change in the South African political and economicenvironment during the last few years, it seems more important than ever forupper level management in organizations to be aware of the sources whichencourage and discourage their middle level managers to strive to implement theorganizational goals. The focus of this study is on male and female middle levelmanagers, and as no documented South African study based on such a samplegroup could be found, the study is largely investigativeby nature.The general aim of the study is to investigate the different attitudes andperceptions of men and women with regard to sources of job satisfaction,sources which contribute to job dissatisfaction, and job stress. In this regard itwas decided to make use of triangulation by which qualitative and quantitativeresearch methods are used. Thematic analysis is used on the qualitative level toidentify the possible sources of job satisfaction, dissatisfaction and job stress.This method is quantitatively supported by a determination of the frequenciesand percentages of subject responses by means of semi structured interviews.Although certain limitations are identified in the study, significant differences werefound in the quantitative data with regard to the causes of job satisfaction anddissatisfaction between men and women. The causes of job stress seems to besimilar for both sexes. On a qualitative level it was found that the experience ofsuccess is rated as the most important source of job satisfaction and thatinterpersonal relationships are the most significant source of job dissatisfaction.Further it seems that work expectations / demands are the major source of jobstress for the subjects.

[发布机构] Stellenbosch University