Die verband tussen lokus van beheer en werkstevredenheid van werknemers in 'n opleidingsentrum

[摘要] ENGLISH ABSTRACT:Work is seen as an integral part of the existence of human beings. Workers' fullpotential is needed on every level in organisations. Job dissatisfaction is often1inked to behavioural patterns such as employees not being punctual and beingconspicuous by their absence, high labour turnover and aggression; whilst jobsatisfaction is reflected in the positive behavioura1 patterns and attitude towardsthe organisation. Organisations in the competitive market benefit greatly if itsemployees' job satisfaction is increased.Recent research has indicated that factors within an individual (dispositionalfactors) do influence job-related outcomes. In the current study attention is givento the possible relationship between a dispositional factor (locus of control) andjob satisfaction. The objective of this research is to determine the relationshipbetween locus of control and job satisfaction of emptoyees in a training centre.The literature study focused on conceptualising locus of control and jobsatisfaction and the relationship between locus of control and job satisfaction.A survey design was used to test the hypotheses of the research. Eachindividual in the subject group was tested on two variables simultaneously andthe connection between the measurements that were obtained, was established.The survey group consisted of 76 employees from a training centre. Twoquestionnaires were used in this research, name1y the Locus of Controlquestionnaire and the Minnesota Satisfaction questionnaire.·With regard to the level of job satisfaction of employees in the training centre, theemployees indicated dissatisfaction with regard to opportunities for promotion,authority, company policy, the remuneration that they receive, social status aswe as acknowledgement. Job satisfaction is experienced with regard to moralvalues, social service, working conditions, performance and activity. Theempirical study indicated correlations between sub-scales of job satisfaction andlocus of control of empoyees.The main objective of this study was successfully achieved. Conclusions andrecommendations for further research were made based on the results of thestudy.

[发布机构] Stellenbosch University