The effects of telephone consultation and triage on healthcare use and patient satisfaction: a systematic review
[摘要] In recent years there has been a growth in the use of the telephone consultation for healthcare problems. This has developed, in part, as a response to increased demand for GP and accident and emergency department care.
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[效力级别] [学科分类] 卫生学
[关键词] consultation;hotlines;review;systematic;telephone;triage [时效性]
