Collaboration and organisation : a case study of competing values framework in public service organisations

[摘要] ENGLISH SUMMARY : The objective of the research was to determine the extent to which a public service department in the Free State Province exhibits pockets of agile collaboration as praxis. This was done against the supposition that public service organisations are normally characterised by inflexibility, rigidity and formalism. In the knowledge economy, such organisations do not achieve their objectives. Chapter 1 focuses on the research question and rationale. It further centres on the theoretical framework and methodology employed in the study and the significance of undertaking thestudy. Chapter 2 gives an overview of the theoretical aspects of collaboration. The chapter further covers definitions of concepts that are central to the research topic. Chapter 3 offers an extensive introduction of the Competing Values Framework (CVF). It deals with the origins of the framework, its composition and its applicability in the study of organisations.Chapter 4 presents the case study. It also outlines the instrument design process using the CVF as the basis thereof.Chapter 5 reports on the results of the research based on the analyses conducted on the data collected. Chapter 6 presents the findings and conclusions emanating from the research. It sets out todemonstrate the connections between theory and practice, and concludes by proposing recommendations for further research.

[发布机构] Stellenbosch University