Experiences and perceptions of clients attending a South African university sexual health clinic

[摘要] ENGLISH ABSTRACT: he sexual health clinic at Stellenbosch University is attended by staff members andstudents. Yet, limited evidence exists regarding the views and expectations of the clients onservice delivery at the sexual health clinic.The aim of the study was to explore the experiences and perceptions of clients attending thesexual health services offered at the campus health clinic. The following objectives were set: To explore the experiences and perceptions of the clients attending the sexual healthservice on service delivery. To identify the needs of the clients attending the sexual health serviceA descriptive qualitative approach was applied utilizing in-depth interviews. A sample of n=15was drawn through purposive sampling and data saturation was achieved with the sample.Since the researcher is employed as a registered professional nurse at the clinic, datacollection was completed by a researcher not affiliated to the university. Data was analyzedutilizing an interpretive approach. All applicable ethical principles such as anonymity,confidentiality and privacy were taken into consideration. The validity of the findings wasenhanced through efforts to attain credibility, transferability, dependability and conformability.The findings of the study revealed that accessibility of the clinic is influenced by thegeographical location of the clinic and that marketing and awareness of services requiresattention. Other themes that emerged were operational hours, waiting period, buildingrelationships, consultations and financial implications.

[发布机构] Stellenbosch University