Non-professional trauma debriefers in the workplace : individual and organisational antecedents and consequences of their experiences

[摘要] Levels of criminal violence in South Africa have increased exponentially in the last few years.Indeed, South Africans can be seen as living within conditions of continuous traumatic stress.The workplace is often the primary source of violence as is evident in the occurrence of armedrobberies in financial institutions. One response to this has been the introduction of traumamanagement interventions utilising trained, non-professional trauma debriefers. The presentstudy is set within the broad theoretical area of trauma. More specifically, within thetheoretical framework pertaining to secondary traumatic stress and a congruence modeloforganisational behaviour. This study aims to explore the individual and organisational factorsaffecting, and being affected by, fulfilling the role of a trauma debriefer in the bankingenvironment. (Abbreviation abstract)

[发布机构] University of the Witwatersrand