Network analysis of technical and organizational configurations : using an alignment approach to enhance product development performance

[摘要] (cont.) Furthermore, through surveys and interviews, the organizational interactions for two different phases of the project were mapped to construct a new set of networks called actual sociograms. By comparing the sociograms and utilizing metrics that deal with the centrality of the actors in the network, the misalignments were identified. The misalignments provided guidance to identify the enablers and obstacles influencing the PDP. It was observed that, in some cases, when the sensitivity among variables was weak, engineering teams tend to use intermediaries to share information. In some other circumstances the direct interaction doesn;;t occur, due to reasons including cultural aspects, complexity of the information, the way the information is structured and organizational fuzziness, among others. Based on these findings, some recommendations based on literature review, lessons learned from other industries and conversations with Product Development (PD) actors, are provided.

[发布机构] Massachusetts Institute of Technology