Approach function study for concierge-type robot by model-based development with user model for human-centred design

[摘要] Service robots are common sights in everyday life. The service robots are expected to provide useful services with a high degree of usability, and a high degree of user experience (UX) to users and other persons around the service robots. In addition, the human-centred design (HCD) is being used in various industries, and HCD can be used also in the service robot industry for improving usability and UX. We have been researching a model-based development with user model (MBD/UM) as a practical HCD process for service robots. Here, we studied an approach function on a concierge-type robot that should have a high degree of usability and a high degree of UX from users’ viewpoint, by applying MBD/UM for HCD. The result of our study shows that MBD/UM can be a practical HCD process for developing service robots.

[学科分类] 人工智能

[关键词] Service robot;Human-centred design;Model-based systems engineering;Model-based development;User model